Children & Safeguarding Policy

Clear responsibilities for school, family and group journeys.

Planning Journeys with Children

Tell us children’s ages, passenger totals, supervision arrangements and practical access needs when enquiring. The booking organiser and supplying operator must agree the arrangements before travel. No unaccompanied-child service is offered by default.

Supervision & Handover

For school and organised group travel, the organiser must provide appropriate responsible adults and clear boarding, headcount and handover procedures. Drivers concentrate on safe driving and are not assumed to be teachers, carers or group supervisors. Any additional safeguarding responsibility must be expressly agreed.

Driver Screening

Our partner-driver standard includes vetting, criminal-record screening appropriate to the role and country, and more than five years of relevant professional driving experience. For qualifying assignments involving children or vulnerable passengers, partners must meet the applicable enhanced screening and barred-list requirements. The precise requirements depend on the service and jurisdiction.

Seat Belts & Child Restraints

Discuss children’s ages, sizes and any required child restraints before booking. The operator must confirm what is legally required and suitable for the actual vehicle. Do not assume that a coach or Sprinter can accept every child seat, or that an item will be supplied unless confirmed.

Concerns During Travel

Tell the driver or journey contact about an immediate concern where it is safe to do so. If someone is in immediate danger, contact the local emergency services. Report other safeguarding concerns promptly to info@vipluxurycoaches.com or use the telephone contact menu so they can be escalated to the responsible operator and appropriate authorities.

Protecting Information

Share only the information needed for safe arrangements. Do not send children’s identity documents, medical records or unnecessary personal details through the general enquiry form. Schools and organisers should use an agreed suitable channel for essential passenger information.